meph’s blog

2009/07/24

Acronis Rescue Media Builder and WDS

Filed under: Software, Windows — Tags: , , , — Michael @ 11:40

Yesterday I tried to create a boot image with Rescue Media Builder (part of Acronis True Image Echo Workstation) on our WDS-Server for desaster recovery purposes. Unfortunately this didn’t work. I got this significant error:

rescue_media_builder

After checking permissions on the WDS-Server and doing some more testing I searched on Google for this error. I came across this Acronis KB article, saying that WDS has to be in Legacy Mode for Media Builder to work. So I switched with WDSUTIL /Uninitialize-server in Legacy mode and tried again. I received the same error…
Finally I got in touch with the Acronis support. Below a part of the chat transcript. (I’m M, the support employee is S. Sorry, just in German.)

[11:37:20] M: Hallo. Ich habe folgendes Problem mit dem Media Builder:
[11:37:56] M: Waehle ich als Ziel unseren WDS-Server (befindet sich im Legacy-Modus), erhalte ich die Fehlermeldung “Erstellung des Mediums fehlgeschlagen”
[11:38:05] M: Fehlercode 0x0.
[11:38:16] M: Hierzu finde ich nichts in den Supportforen.
[11:38:54] S: Ich beantworte Ihre Fragen gerne.
[11:39:10] S: Leider unterstützt Acronis aktuell nur RIS. Der Nachfolger WDS wird aktuell noch nicht unterstützt
[11:40:04] M: Das steht hier aber anders: http://kb.acronis.com/content/1753
[11:41:22] S: Einen Moment bitte
[11:46:07] S: Nein, die Entwicklung hat noch nicht geantwortet. Soweit wir informiert waren, wurde WDS bisher auch im Legacy Mode nicht unterstützt.

Okay… this is strange. WDS currently not supported? Then why the article in the knowledgebase? Well, one of both statements has to be wrong. The support guy promised me that Acronis development will contact me with detailed information (and perhaps a new build of Rescue Media Builder, officially (?) supporting WDS as target :S)

I’ll update this post as soon as I know something new 😉

(Btw. yes I know, there are cool free alternatives like DriveImage XML with Bart PE support… 😉

UPDATE

A support technician contacted me yesterday and told me to install the Acronis PXE-Server included in Acronis SnapDeploy and set it as target for media builder. I didn’t try this, but I guess I then have to stop the Acronis PXE service each time I want to use WDS :S

UPDATE 2

Acronis support sucks. After dozens of mails without any solution for the problem, I ran across the news that a new product (“Backup & Recovery”) replaced TrueImage. Luckily we were able to upgrade our license and with B&R’s media builder you can also access WDS-servers…

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