meph’s blog


“File not found” error when opening Outlook attachments

Filed under: Outlook, Software — Tags: , , — Michael @ 14:19

(Don’t know if this has been fixed in recent Outlook versions, we use 2002 here…)

An employee called and explained the following error to me: He was trying to open different attachments from his sent mails and got randomly a “file not found” error. After some research I found out that the filenames of most attachments were “Angebot.pdf” (the German word for “offer”). So I opened up ProcMon on his system, set the filesystem filter, did a search for “Angebot”  and finally saw this:

595    15:10:31    OUTLOOK.EXE:2140    CREATE    C:\Dokumente und Einstellungen\username\Lokale Einstellungen\Temporary Internet Files\OLK121\Angebot.pdf    NAME COLLISION    Options: Create  Access: 00120196
596    15:10:31    OUTLOOK.EXE:2140    CREATE    C:\Dokumente und Einstellungen\username\Lokale Einstellungen\Temporary Internet Files\OLK121\Angebot1.pdf    NAME COLLISION    Options: Create  Access: 00120196
597    15:10:31    OUTLOOK.EXE:2140    CREATE    C:\Dokumente und Einstellungen\username\Lokale Einstellungen\Temporary Internet Files\OLK121\Angebot2.pdf    NAME COLLISION    Options: Create  Access: 00120196
693    15:10:31    OUTLOOK.EXE:2140    CREATE    C:\Dokumente und Einstellungen\username\Lokale Einstellungen\Temporary Internet Files\OLK121\Angebot99.pdf    NAME COLLISION    Options: Create  Access: 00120196

So Outlook tries to save a temporary copy of the file in temporary internet files and when a file with the same name already exists, Outlook is adding a number to the filename. In this case it looks like the user had not cleaned up his temporary internet files for quite some time. And above from that Outlook 2002 can only count up to 99 and then fails with the “file not found” error 😉

Cleaning up the temporary files isn’t the solution. Outlook’s own folder for storing temporary files (attachments and such) is stored in the variable OutlookSecureTempFolder in the windows registry (HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security in my case). So you have to clean up this folder which can easily done by a logon/logoff script and this little tool.



Boot DBAN with WDS

Filed under: Client Management, Software — Tags: , , — Michael @ 13:34

1. Download DBAN (Darik’s Boot And Nuke) here
2. Download Syslinux here
3.  Create a new directory ‘DBAN’ under \REMINST\Setup\German\Images on your RIS/WDS Server (I’m working on a German system, so change language appropriately)
4.  In this directory, create a new folder ‘I386’
5. In the I386 directory, create a ‘pxelinux.cfg’ and a ‘templates’ folder
6. Extract the file pxelinux.0 (found in the under the folder ‘core’) to the I386 directory
7. Extract the file ISOLINUX.CFG from the DBAN ISO, rename it to ‘default’ and put it in the pxelinux.cfg subdirectory
8. Extract the file DBAN.BZI from the DBAN ISO and put it in the I386 directory
9. Create a file called dban.sif in the templates subdirectory and put the following content in it:

Description =”DBAN”
Help =”Darik’s Boot And Nuke”
LaunchFile = “%INSTALLPATH%\%MACHINETYPE%\pxelinux.0″
ImageType =Flat

So, it should look now like this:

10. Restart the RIS/WDS service and try it out!


namebench – Open-source DNS Benchmark Utility

Filed under: Software — Tags: , , , — Michael @ 09:09


Windows 7

Filed under: Software, Windows — Tags: — Michael @ 18:01

I like it 😉 (except the start menu, but who cares, I use my own symbol bar)


Acronis Rescue Media Builder and WDS

Filed under: Software, Windows — Tags: , , , — Michael @ 11:40

Yesterday I tried to create a boot image with Rescue Media Builder (part of Acronis True Image Echo Workstation) on our WDS-Server for desaster recovery purposes. Unfortunately this didn’t work. I got this significant error:


After checking permissions on the WDS-Server and doing some more testing I searched on Google for this error. I came across this Acronis KB article, saying that WDS has to be in Legacy Mode for Media Builder to work. So I switched with WDSUTIL /Uninitialize-server in Legacy mode and tried again. I received the same error…
Finally I got in touch with the Acronis support. Below a part of the chat transcript. (I’m M, the support employee is S. Sorry, just in German.)

[11:37:20] M: Hallo. Ich habe folgendes Problem mit dem Media Builder:
[11:37:56] M: Waehle ich als Ziel unseren WDS-Server (befindet sich im Legacy-Modus), erhalte ich die Fehlermeldung “Erstellung des Mediums fehlgeschlagen”
[11:38:05] M: Fehlercode 0x0.
[11:38:16] M: Hierzu finde ich nichts in den Supportforen.
[11:38:54] S: Ich beantworte Ihre Fragen gerne.
[11:39:10] S: Leider unterstützt Acronis aktuell nur RIS. Der Nachfolger WDS wird aktuell noch nicht unterstützt
[11:40:04] M: Das steht hier aber anders:
[11:41:22] S: Einen Moment bitte
[11:46:07] S: Nein, die Entwicklung hat noch nicht geantwortet. Soweit wir informiert waren, wurde WDS bisher auch im Legacy Mode nicht unterstützt.

Okay… this is strange. WDS currently not supported? Then why the article in the knowledgebase? Well, one of both statements has to be wrong. The support guy promised me that Acronis development will contact me with detailed information (and perhaps a new build of Rescue Media Builder, officially (?) supporting WDS as target :S)

I’ll update this post as soon as I know something new 😉

(Btw. yes I know, there are cool free alternatives like DriveImage XML with Bart PE support… 😉


A support technician contacted me yesterday and told me to install the Acronis PXE-Server included in Acronis SnapDeploy and set it as target for media builder. I didn’t try this, but I guess I then have to stop the Acronis PXE service each time I want to use WDS :S


Acronis support sucks. After dozens of mails without any solution for the problem, I ran across the news that a new product (“Backup & Recovery”) replaced TrueImage. Luckily we were able to upgrade our license and with B&R’s media builder you can also access WDS-servers…


Thinstall – free virtual Citrix ICA client

Filed under: Software, Terminalserver/Citrix, Windows — Tags: , , , , — Michael @ 10:14

Check here and here.


Total Commander 7.50 beta 1 released

Filed under: Software, Windows — Tags: , , — Michael @ 17:55

The latest version of this great filemanager has been released as beta. Get it here.


Beta 7 released. Wow, the final will probably be bug-free :S


APC PowerChute Business Edition and VMware

Filed under: Software, Windows — Tags: , , , , — Michael @ 17:17

Today I tried to install APC PowerChute Business Edition on my workstation, but the setup started with an error message:

“VMware Server has been detected on this system. This version of PowerChute Business Edition does not support VMware Server.”

VMware Server is not installed on my system – just the Workstation version and the VI Client. I was too lazy to investigate for myself, so I got in touch with the APC Support. They suggested to deinstall all VMware products, install PowerChute and reinstall the VMware stuff… and so I did. The installation of PowerChute after doing it was successful, but after rebooting my computer another error message appeared:

“Error: 0, Failed to start APC PBE Agent service. VMware Server is installed, Please uninstall.”

So I had to update my support ticket and got the tip to install the previous version of PowerChute BE (8.00 or something). That works fine 😉

Get the old version from here.

I uploaded the old version to Rapidshare. Get it here.

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